Privacy Policy
By using this website as a user (“You”), You agree to the following Privacy Policy. Please read this policy carefully before using this website.
This website is owned and operated by The Travel Confidante (hereafter “We,” “Us,” or “Company”).
For any privacy-related questions, you may contact us through the 'Contact Us' form.
General
We at The Travel Confidante respect Your privacy. This Privacy Policy explains how We collect, use, share, and protect the personal information You provide to Us when You access our website, submit a travel inquiry, communicate with Us, or engage with our content on social media.
By using this website, You consent to the data practices described in this Policy. We may update this Policy from time to time. Updates become effective immediately upon publication on this website, and by continuing to use our website You agree to any revised terms.
We encourage You to review this Privacy Policy regularly.
Information We Collect
We collect a variety of information when You visit our website, request travel services, make a purchase, or interact with Us. By accepting this Policy, You consent to the collection, use, processing, and sharing of this information as described below.
1. Personal Data
Personal Data includes information that can be used to identify You, such as:
Name
Email address
Phone number
Billing or mailing address
Travel preferences (e.g., destinations, budgets, dates)
Demographic information (age, location, or similar)
You voluntarily provide this information when using our forms, booking services, subscribing to communications, or interacting with Us. You may choose not to provide personal information, but this may limit Your ability to use certain features or receive services.
2. Derivative Data
Our servers automatically collect certain information when You access our website, such as:
IP address
Browser type
Device type
Pages visited
Dates/times of access
Referring URLs
This helps Us improve the functionality and performance of our site.
3. Financial Data
We may collect limited financial information necessary to process payments for booking travel.
All payment data is handled by secure third-party processors.
You should refer to the privacy policies of our payment processors for more information about how they use and store your financial information.
4. Social Media Data
If You connect with Us through social media platforms (Instagram, Facebook, TikTok, LinkedIn, etc.), We may access public information associated with Your account, such as:
Profile name
Username
Profile picture
Demographics
You can control what information We can access by adjusting Your social media privacy settings.
5. Additional Data
You may also provide additional information voluntarily, such as participating in surveys, giveaways, promotions, or other interactive features.
Use of Information
We use the information We collect to:
Provide, customize, and improve travel planning services
Communicate with You regarding inquiries or upcoming trips
Process payments or refunds
Send newsletters, updates, or promotional material (if You opt in)
Enhance your website experience
Request feedback or testimonials
Administer contests or giveaways
Maintain internal records and analytics
Comply with legal or regulatory requirements
Prevent fraud or unauthorized use of our website
Create a personalized user profile for future interactions
Respond to customer service requests
Support safety, security, and troubleshooting needs
Our legal basis for processing this data includes Your consent and our legitimate business interests.
6. Disclosure of Information
We do not sell, trade, or rent Your personal information.
We may share Your information in the following situations:
Third-Party Service Providers
We may share information with trusted partners who assist Us with:
Website hosting
Email delivery
Payment processing
Customer service
Travel-related communications
Technical support
Marketing or advertising
These providers must keep Your information confidential and secure.
Travel Suppliers
To fulfill travel planning services or requests, We may share necessary information (such as Your name, preferences, or booking details) with travel suppliers, including but not limited to:
Hotels & resorts
Tour operators
Cruise lines
Transportation companies
Travel booking partners
By Law
We may disclose information if required by law, court order, or government request.
To Protect Our Company
We may disclose information to protect our rights, safety, property, or security, or to investigate violations of policies.
Affiliates & Partners
We may share information with affiliates who refer clients or support service delivery.
Advertisers
Third-party advertising partners may use cookies/tracking technologies to deliver targeted ads.
External Links
Our site may include links to external sites. We are not responsible for their privacy practices.
With Your Consent
We may disclose information for any other purpose You explicitly authorize.
7. Cookies & Tracking Technologies
We use cookies, log files, pixels, and similar technologies to:
Improve website performance
Personalize content
Analyze user behavior
You can disable cookies in your browser settings. Doing so may affect site functionality.
8. Website Analytics
We may use analytics tools (e.g., Google Analytics) to analyze usage trends.
These tools may use cookies but do not identify You personally.
9. Processing Your Information
We may process data internally or through secure third-party processors for the following purposes:
Administration of your account
Delivering travel services
Processing payments
Customer support
Recordkeeping and legal compliance
Analyzing usage patterns
Improving our offerings
10. Data Retention
We retain data only as long as necessary for:
Business operations
Legal compliance
Service delivery
You may request deletion of your data at any time by contacting Us.
However, data shared with third-party processors must be deleted directly with them.
11. Minors
Our website and services are intended for adults capable of entering legally binding contracts.
We do not knowingly collect data from children under 13.
12. Your Rights
Depending on your jurisdiction, You may have rights regarding:
Accessing your personal data
Updating or correcting inaccuracies
Requesting deletion
Requesting copies of data
Restricting or objecting to processing
Withdrawing consent
Opting out of marketing
Filing complaints with a regulatory authority
13. Newsletter & Marketing Communications
You may opt in voluntarily to receive updates or promotions.
You may unsubscribe at any time via the link provided in any email.
14. Data Breach Procedures
We take reasonable measures to secure Your data.
However, no transmission is 100% secure.
If a data breach occurs that may affect You:
We will notify affected users within 72 hours
We will take corrective actions
We will notify relevant regulatory authorities as required
15. International Users & GDPR
If You are accessing this website from outside the United States, You acknowledge that Your data may be transferred to and processed in the U.S. under applicable safeguards.
EU users have additional rights under GDPR, including objecting to processing, requesting deletion, or restricting certain uses.
16. Privacy Policy Changes
We may update this Privacy Policy at any time.
Your continued use of the website constitutes acceptance of the revised policy.